Numerex launches nxCONNECT LTE wireless backup for broadband Internet users

Numerex released its nxCONNECT, a wireless LTE backup service for businesses that depend on high speed internet service for their business connectivity. nxCONNECT ensures the continuity of service by using Numerex’s cellular network service as a backup connection in the event of broadband network outages.

Powered by the nxFAST platform and Numerex’s network partnerships with all tier-1 US and global wireless carriers, nxCONNECT consists of a turn-key, completely bundled offering which includes multiple cellular network services, a router provided by Cradlepoint, and a purpose-built online management portal. The router instantly detects loss of the broadband signal and then seamlessly re-connects using a network selection feature.

Upon power-up, this feature checks multiple options and optimizes the connection based on the fastest, most reliable network available.  This helps businesses maintain internet speed, up-time, and reliability in the event of a network outage. The user-friendly online portal allows customers to conveniently manage connectivity, get notifications, retrieve reports, and see event activity.

nxCONNECT also has value added service options including inventory and fulfillment services, as well as an easy to use, self-install kit allowing quick customer set-up.

Multiple System Operators (MSOs) and Communications Service Providers (CSPs) face a serious problem when the impact of service interruptions caused by network outages bring their customers’ business to a grinding halt.

When broadband services go down, mission critical functions such as point-of-sale (POS), customer service and communications go with it. nxCONNECT ensures that businesses avoid the pain of broadband service outages, delivering a fast, reliable, wireless LTE backup service.

“We are excited to launch this unique capability to providers of broadband services which allows them to enhance their commercial internet offering with an automatic connectivity backup in the event of a primary service outage,” said Shu Gan, chief marketing officer. “It brings peace of mind to their customers, knowing that their business will stay connected even if the primary broadband connection goes down. It also brings value-added new service revenue opportunities to these broadband service providers.”

“Cradlepoint is proud to be the partner of choice for Numerex’s nxCONNECT service,” said Edward Walton, Vice President of North American Channels and Alliances at Cradlepoint. “To safeguard against a disruption to the primary network, Numerex will be utilizing our failover routers to ensure that customers have consistently fast, secure, ‘always on’ connectivity for both SMBs and the enterprise.”

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