Mobile application enablement platform Cumulocity has partnered Tuesday with Cisco Jasper, Cisco’s IoT Cloud Business Unit to help enterprises streamline the delivery of IoT services and applications through connected devices. This collaboration allows Cumulocity to integrate the functionality of the Cisco Jasper IoT service platform, making it easy for joint customers to manage the delivery of IoT services and applications on the Cisco Jasper platform from within Cumulocity.
The Cumulocity IoT application enablement platform is designed to facilitate an open ecosystem with free and immediate access to test accounts, open developer documentation and tools. The Cumulocity platform is a Software-as-a-Service (SaaS) offering, which is sold through mobile operators and is extensible to enterprise end customers.
Through this integration, mobile operators who resell Cumulocity services will have the benefit of having Control Center functionality built into the Cumulocity-based applications they make available to their enterprise customers.
Control Center is the Cisco Jasper IoT service platform, a cloud-based IoT platform that enables companies of all sizes to launch, manage and monetize IoT services for any connected device. The platform, which is easily configurable to meet the unique requirements of businesses across a range of industries, helps companies accelerate time-to-market, automate operations, optimize performance, troubleshoot and fix issues, and manage costs.
Cisco completed last month its acquisition of Jasper, a privately-held company based in Santa Clara, CA. Jasper’s cloud-based IoT service platform enables companies of all sizes to launch, manage and monetize IoT services on a global scale. Cisco is a provider of IoT connectivity, security and analytics with thousands of customers and proven use cases. With the acquisition of Jasper, it is moving up the stack to deliver a complete portfolio that simplifies the launch, management and monetization of IoT.
Together, Jasper and Cisco will work closely with enterprises and global service providers to manage and drive a wide range of connected devices and IoT services that deliver a predictable recurring revenue business model. Cisco will continue to build upon Jasper’s IoT service platform and add new services including advanced IoT security and analytics solutions to better manage device usage.
“This integration gives Cumulocity customers access to their Cisco Jasper IoT service platform, and all of the visibility, intelligence and control they need to manage their connected services, from within Cumulocity,” said Macario Namie, head of IoT strategy at Cisco Jasper.
“Over 3,500 enterprises rely on the Cisco Jasper platform to deliver their IoT services, and many of those enterprises already utilize Cumulocity’s powerful application enablement platform to create, deploy and manage IoT applications that facilitate control of devices and their data,” said Jari Salminen, MD Sales & Strategic Partners at Cumulocity. “This collaboration enables our existing joint customers to easily manage their IoT connectivity, devices and data within a single solution, while also streamlining the ability for new customers to bring IoT services and applications to market.”
Cumulocity teamed with Astea International earlier this month to deliver advanced and comprehensive end-to-end service management solution. The Cumulocity’s IoT Platform enables companies to collect and analyze information in real-time from connected, smart assets and equipment. It also provides full remote control and management capability enabling for example remote configuration, software update or restart of any equipment.
The integration between Cumulocity and Astea seamlessly links the assets in the field to the resources in the service organization so that they can more accurately predict equipment failures, create usage-based maintenance schedules, reduce the number of truck rolls, improve inventory utilization, and meet greater service level agreement (SLA) commitments with fewer resources.
With service delivery getting more complex and competitive, companies committed to achieving service excellence are looking to take advantage of IoT technologies to collect, analyze and act on real-time information from smart assets in the field. This will move the traditional service delivery model beyond the simple alert-dispatch-repair applications to a more proactive, predictive outcomes-based service model.