PTC introduces cybersecurity initiative; collaborates with users, partners and researchers to deliver resilient IoT deployments

Continuing its commitment to promoting shared responsibility for safe and secure IoT deployments, PTC unveiled on Tuesday a Coordinated Vulnerability Disclosure (CVD) Program. The program is designed to support the reporting and remediation of security vulnerabilities that could potentially affect the environments in which PTC products operate, including industrial and safety-critical industries.

The CVD Program is an essential component of PTC’s Shared Responsibility Model, which defines a framework for cybersecurity collaboration with customers, partners, and others within the industry. PTC’s CEO Jim Heppelmann highlighted this thought-leadership during his keynote presentation at the recent LiveWorx industry event, inviting partners and customers to work together with PTC to improve security by taking responsibility – and embracing speed – for the security responsibilities under their control.

The IoT market is at a tipping point, with IoT spending expected to reach $1.2 trillion in 2022, according to a recent IDC guide.

“As organizations continue to invest in IoT, it is equally important that efforts are made across the entire IoT ecosystem to secure these end points and environments,” said Stacy Crook, research director, IoT, IDC.

As an extension to its Shared Responsibility Model, PTC’s CVD Program seeks contributions from external researchers who detect vulnerabilities in PTC’s ThingWorx-branded products. PTC invites both private individuals and organizations to report security vulnerabilities following a well-defined process, which aligns with the National Telecommunications and Information Administration (NTIA) Safety Working Group’s template. This program ensures that researchers can count on PTC to cooperate to protect its customers and the safety/privacy of the public.

For the initial scope, this pilot will focus on ThingWorx branded products to ensure complete attention to areas where vulnerabilities could potentially affect industrial and safety critical environments. PTC intends to broaden the scope to include additional products as the program matures.

PTC will not pursue legal action for those acting in good faith and in adherence to the coordination instructions and guidelines described in this policy, including compliance with all applicable laws.

“Sophisticated software and hyper-connectivity are fueling innovation at an unprecedented pace,” said Joshua Corman, SVP and chief security officer, PTC. “Those conditions can potentially introduce new classes of accidents and adversaries. In this new world order, cyber safety and security must become everyone’s responsibility, and we must work together to address such threats. PTC’s CVD Program is one significant step toward such collaboration, inviting private individuals and organizations to identify and communicate security vulnerabilities in a way that we can quickly assess, mitigate, and take corrective action to help further secure our products and customer implementations.”


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