New Ringtail v9.5 e-Discovery platform offers social network analytics, improved export options; additions to its Software Development Kit

FTI Consulting Inc. announced on Monday that its Ringtail business has released version 9.5 of its e-discovery platform to its on-premises clients, and is available for immediate download.

Ringtail 9.5 delivers social network analytics. Designed to streamline the review of email communication patterns between people and organizations, Ringtail’s social network analytics offering is comprised of three unique “panes” that can be used individually or in tandem in a Ringtail workspace – Domain Network Pane allows legal teams to view email communication, by focusing on the exchanges at the email domain level; Communication Network Pane displays email communication between people and analyzes communication patterns across key custodians, and Concept Cloud Pane can be used in tandem with the social network visualizations and display the concepts contained within communications selected in the social networks.

The Ringtail platform helps law firms, corporations, government agencies and its partner network around the world tackle the complexity and scope of e-discovery. Ringtail software processes and culls data, provides a broad and deep feature set for data review and coding, and empowers users with a comprehensive set of redaction and production capabilities. Ringtail is available in a hosted self-serve deployment or as an on-premises installation. Ringtail’s partner network also offers Ringtail as a managed services solution.

Ringtail administrators and technology partners can now create custom web applications on top of the Ringtail data store by using the UIX in conjunction with the Ringtail Connect API. The UIX is fully documented and includes sample code. Ringtail has extended its Find and Redact capability on searchable PDFs to include the use of Search term families, which can result in automatic redaction. Term families also now support regular expressions to enable pattern searching for phone numbers, Social Security numbers, etc.

Case administrators can now customize exports from search results with more granularity than before with a trio of new configuration settings. These include options for redaction labels, highlight settings and load file formats. It provides an option to export PDFs as tiffs for production, use searchable PDFs as their image files, allowing them to leverage the Find and Redact functionality but still comply with production specifications requiring tiffs.

The case home page now includes a section named “Documents Added,” which includes links to the five most recently added document sets. This facilitates reviewers access to newly loaded documents. The “help” button is now located on the navigation bar and provides single-click access to context-aware search results. The search results include content from a variety of resources, such as the online help, training videos and white papers.

“The social network analytics are just one part of a jam-packed release of functionality upgrades and additions,” said Bill Adams, a Senior Managing Director and Head of the Ringtail business. “We are also releasing new functionality that extends Ringtail as a platform through the API and SDK, enhances the review experience with improved coding capability and provides litigation teams with more options to get data in and produce data out of Ringtail.”

“There is something in Ringtail 9.5 for every member of the e-discovery team, from better, more accessible analytics for the review team to greatly improved export capabilities for case administrators,” said Emily Tice, Vice President of Customer Experience. “We continue to focus on delivering innovative capabilities to address the most pressing challenges of e-discovery workflow and surrounding our users in training and support materials to ensure their success – no matter their role or level of experience.”

Ringtail’s on-premises clients have the option of accepting quarterly releases in addition to the option of accepting weekly deployments of Ringtail’s continuously integrated platform. Ringtail’s hosted self-serve clients are already enjoying the benefits of the new capabilities.


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